and the bash team. A Workforce Management Real Time Analyst is accountable to interpret, analyze and assess and the bash team. A Workforce Management Real Time Analyst is accountable to interpret, analyze and assess
and the bash team. A Workforce Management Real Time Analyst is accountable to interpret, analyze and assess and the bash team. A Workforce Management Real Time Analyst is accountable to interpret, analyze and assess
JOB DESCRIPTION Generates schedules accordingly to meet the business requirements enabling superior customer service Monitors all dialer activities and leads while ensuring adherence to strategy Monitors the inbound queue real-time while tracking, documenting and communicating agent activity on mult