• Provide technical support to customers for the installation, commissioning, and use of ATESS products Manage regional equipment files and provide remote support for general technical issues • Respond quickly quickly to on-site service requests and provide support for product transformations and upgrades • Handle customer relationships • Major in electrical engineering, electronic information engineering, or automation • Strong analytical power electronics technology and pre-sales/after-sales technical support experience in UPS power supply, photovoltaic
Company Overview AutoMill is a leading engineering company specializing in providing a comprehensive skilled and motivated Support Engineer to join our dynamic team. As an Support Engineer at AutoMill, you will will play a crucial role in supporting and maintaining an advanced management system. You’ll collaborate certificate of fitness. · You will be required to do support on our existing and future installed systems. Qualifications: Qualifications: · 3 Year Bachelor’s degree in Engineering (Mechanical, Electrical, or related field). ·
Field Support Engineers to join our team and provide on-site technical support and assistance assistance to clients or customers. As a Field Support Engineer, you'll play a crucial role in ensuring clients receive timely and effective technical support, thereby contributing to the overall success of resolved remotely is redirected back to the remote support team.
a Junior Support Engineer to join their technical support team. The Junior Support Engineer will assist lities:
seeking a Senior Support Engineer. The role is shift-based + weekends and involves supporting business infrastructure
PURPOSE The VIP Support Engineer (is the first point of contact for VIP's in request of support via Telephone/email Telephone/email or Automation. The VIP Support Engineer will proactively check the health status of VIP hardware while providing the highest customer service. The engineer answers incoming calls, tracks all information request in a timely fashion. The engineer provides desktop support, such as password or account related (3G), monitoring and tracking of all systems. The engineer will also play a key role in escalating unresolved
a Junior Support Engineer to join their technical support team. The Junior Support Engineer will assist weekends. Responsibilities: Provide technical support and troubleshooting assistance to customers via technical issues Collaborate with senior support engineers and cross-functional teams to escalate and teams, including Senior Support Engineers, Principal Engineers, Network Engineers and Administration to
seeking a Senior Support Engineer. The role is shift-based weekends and involves supporting business infrastructure Responsibilities: Provide expert-level technical support and troubleshooting assistance to customers via ticketing system Mentor and coach junior support engineers, providing guidance, training and knowledge performance Perform post-resolution follow-ups to support requests Reinforce SLAs to manage end-user expectations teams, including Senior Support Engineers, Principal Engineers, Network Engineers and Administration to
other will be out in the field providing customer support.
Reference: JHB000957-DS-5 Role: Snr Network Support Engineer (Level 3) Location: Illovo, Johannesburg A is looking for an experienced Snr Network Support Engineer to join their dynamic team. It is a busy and ore Engineer/Solution Architecture which is why they are looking for highly motivated Engineers who want resolution to completion. Technical Support: Provide expert-level technical support and troubleshooting assistance client sites and participation in after-hours support and on-call rotations as needed Qualifications: