“Mid Level IT Support Engineer (JB4422) Rosebank, Johannesburg Market Related Duration: Permanent Our provider, is looking for a highly skilled and motived Mid Level IT Support Engineer to join their busy team a crucial role in providing advanced technical support and troubleshooting for their clients. Your focus equivalent are highly advantageous. Duties and Responsibilities: Deliver second-level technical support to clients and server systems. Collaborate with Level-1 support engineers, project managers, and vendors to resolve
seeking a Senior Support Engineer. The role is shift-based + weekends and involves supporting business :
seeking a Senior Support Engineer. The role is shift-based weekends and involves supporting business infrastructure. Responsibilities: Provide expert-level technical support and troubleshooting assistance to customers ticketing system Mentor and coach junior support engineers, providing guidance, training and knowledge performance Perform post-resolution follow-ups to support requests Reinforce SLAs to manage end-user expectations cross-functional teams, including Senior Support Engineers, Principal Engineers, Network Engineers and Administration
in the field providing customer support.
telecommunications specialist, is looking for a Senior IT Support Engineer to join their team in Midrand. Field APEX Support: Provide assistance on Apex with complex issues escalated from Senior engineers related Nodes: Alert on nodes experiencing low capacity or high client saturation. Migrate clients to sectors with available capacity and collaborate with mast engineers to plan and implement new sectors. Proactively practices at the CCNP level of networking. A successful Senior Network Engineer should possess these skills
completion.
customer queries & orders.
customer queries & orders.
customer queries & orders.
customer queries & orders.