seeking a Senior Support Engineer. The role is shift-based + weekends and involves supporting business
seeking a Senior Support Engineer. The role is shift-based weekends and involves supporting business Responsibilities: Provide expert-level technical support and troubleshooting assistance to customers via ticketing system Mentor and coach junior support engineers, providing guidance, training and knowledge performance Perform post-resolution follow-ups to support requests Reinforce SLAs to manage end-user expectations cross-functional teams, including Senior Support Engineers, Principal Engineers, Network Engineers and Administration
in the field providing customer support.
telecommunications specialist, is looking for a Senior IT Support Engineer to join their team in Midrand. Field APEX Support: Provide assistance on Apex with complex issues escalated from Senior engineers related related to network quality, VPN, VoIP, or cloud-related faults raised by customers. Nodes: Alert on nodes experiencing available capacity and collaborate with mast engineers to plan and implement new sectors. Proactively CCNP level of networking. A successful Senior Network Engineer should possess these skills and competencies
Company Overview AutoMill is a leading engineering company specializing in providing a comprehensive skilled and motivated Support Engineer to join our dynamic team. As an Support Engineer at AutoMill, you will will play a crucial role in supporting and maintaining an advanced management system. You’ll collaborate certificate of fitness. · You will be required to do support on our existing and future installed systems. Qualifications: Qualifications: · 3 Year Bachelor’s degree in Engineering (Mechanical, Electrical, or related field). ·
seeking a Senior Support Engineer. The role is shift-based weekends and involves supporting business Responsibilities: Provide expert-level technical support and troubleshooting assistance to customers via ticketing system Mentor and coach junior support engineers, providing guidance, training and knowledge performance Perform post-resolution follow-ups to support requests Reinforce SLAs to manage end-user expectations cross-functional teams, including Senior Support Engineers, Principal Engineers, Network Engineers and Administration
Global Tech firm is seeking a Network Support Engineer (Mid to Senior) to join their team in Woodmead on Qualification
Field Support Engineers to join our team and provide on-site technical support and assistance assistance to clients or customers. As a Field Support Engineer, you'll play a crucial role in ensuring clients receive timely and effective technical support, thereby contributing to the overall success of resolved remotely is redirected back to the remote support team.
a Junior Support Engineer to join their technical support team. The Junior Support Engineer will assist lities:
PURPOSE The VIP Support Engineer (is the first point of contact for VIP's in request of support via Telephone/email Telephone/email or Automation. The VIP Support Engineer will proactively check the health status of VIP hardware while providing the highest customer service. The engineer answers incoming calls, tracks all information request in a timely fashion. The engineer provides desktop support, such as password or account related (3G), monitoring and tracking of all systems. The engineer will also play a key role in escalating unresolved