Reference: JHB006284-NL-2 Relaxed hybrid working model - in the office and working from home. Salary is open and negotiable - it is about getting the right skills and experience for this very well known established business. A leading cash management based in Houghton is urgently looking for a Techn
of service desk analysts and assist the Service Desk Manager in their responsibilities. Ensure company
changes are recorded by users through the service desk Manage incidents, problems and changes through CRM
Lead and manage the Client Services business unit, including Specialists, Engineers, Account Managers, Pricing Specialists, Technical Specialists, and administrative staff. Lead, manage and grow the Client Services business unit, overseeing a team of Specialists, Engineers, Account Managers, Pricing
My client is seeking a Quality Assurance Agent with 5 year's quality management experience in a Call Centre environment to join their team on a 3 year contract The contact centre service will support the channels below (and any other new channels): Email support. Telephonic support (both inbound and
My client is seeking a Quality Assurance Agent with 5+ year’s quality management experience in a Call Centre environment to join their team on a 3 year contract.
Are you a seasoned professional with a passion for client services and leadership? An exciting opportunity awaits you in a leading firm within the technology solutions industry. We are seeking a dynamic and experienced Business Unit Manager to oversee our client services division. In this role, you
Our client is looking for experienced Call Centre Staff Customer Service Representatives to assist clients over the phone with regards to service complaints and queries. Salary R 6000 – R 8000 pm Job Requirements · Matric · 1-3 Years’ experience as a Call Centre Customer Service Representative
Customer success managers Service desk Technical delivery teams, managers and senior managers Business
Xcede What will you be responsible for? Facilitate the recovery of all P1/P2 incidents with appropriate reporting and notifications to key stakeholders. Manage persistent incidents from trend analysis and/or management escalations. Proactively manage incidents to satisfactory resolution in a time