We're seeking a Call Centre Agent - Contract position for a client to be based in Claremont , Cape Town Answer incoming calls and respond to customer's emails. Management and resolve customer complaints. Identify and escalate issues to supervisors. Provide product and service information to customer
We're seeking a Call Centre Agent - Contract position for a client to be based in Claremont , Cape Town Answer incoming calls and respond to customer's emails. Management and resolve customer complaints. Identify and escalate issues to supervisors. Provide product and service information to customer
problems to the Supervisor. KPA 5 Customer relations 5.1. Document customer complaints / compliments /
problems to the Supervisor. KPA 5 Customer relations 5.1. Document customer complaints / compliments /