of a leading Telecommunications company with a South African context. Description To lead a team of second second line technical support agents, ensuring swift and effective resolution of customer technical queries queries. The Team Leader will be responsible for driving customer satisfaction and retention by implementing implementing innovative support strategies, managing team productivity, and maintaining high technical and success Critical thinker and problem-solving skills Team player Excellent presentation skills Ability to
The IT Technical Team Lead responsible for ensuring that the iSON Group's offices and its associated new systems and upgrades as appropriate. The team lead will also play an active role in the building and relevant software applications as well as supporting a network of desktops, servers and associated ensure that incidents are logged and assigned to the team with the correct status Availability Management 3rd level technical support to the desktop support team Assist the desktop team where needed and when
Bakery Team Lead/Manager
Location: Cape Town
Our client, an established established bakery is seeking a Bakery Team Leader to join their team based in the Southern Suburbs in Cape guiding a small team effectively
technical leadership and guidance to the development team, ensuring adherence to best practices, coding standards standards, and architectural guidelines.
n Management
3+ years of relevant work experience in an IT support environment.
â Strong analytical and problem-solving
training
â Desktop support services
â Management of in-country IT teams (currently 6 people)
for an Offline Team Lead to join their team. The primary purpose of the role is to lead the Offline operational operational team in support of the production environments, implementations, and ensuring continuous improvement stability. At the same team lead a team of Offline analysts to perform exceptional support service, with a customer nsibilities:
Technical Support
Drive and perform effective resolution analysis.
Provide 2nd and 3rd level support functions for the POS environment.
Ensure
role of the Helpdesk Team Lead is to lead and mentor a Helpdesk technical team, monitor system performance clients on all inbound channels . The Helpdesk Team lead plays an important role in maintaining high levels Responsible for delivering a particular service support within the agreed service levels, and owns all timeously and in line with SLA and OLA. Customer Support Answer, evaluate, and prioritize incoming telephone relationships with key business users, colleagues and support departments such as Carrier, Enterprise, Communication
relevant experience as a developer as part of a team in a software development environment.
Our client, a leading provider of advanced retail technology solutions, is currently seeking a passionate passionate Java Team Lead to join the team Requirements: Proficiency in Java programming and related tools/frameworks SQL Server, etc.). Strong soft skills including team management, communication, and problem-solving abilities Developer, including coding, code reviews, and team coaching. Lead the development department and project portfolio position, please apply today You can also contact the team on 031 350 4018 or visit our website. Correspondence