Reference: HC003132-Moipo-1 Job Tittle - ISP Helpdesk Support Agent Employment - Full Time (Shift based) Job outages, and providing comprehensive technical support to resolve issues. Additionally, you'll serve as for customer queries or complaints, extending support beyond technical issues to encompass sales, construction including fiber, wireless, desktop, email, and hosting support. Provide exceptional customer service to FTTH/FTTB PRTG. Minimum 4 years' experience as a Mid-Level Support Engineer in a Call Centre environment dealing with
I.T Support Desk Analyst:
Our client, a growing Managed Service Provider company with full-time opportunities for experienced IT Support Desk Analysts with customer call-center experience individually and collaboratively with a world-class Support Desk team. Working as part of a team, successful technologies to provide exceptional customer service in support of our clients. Remuneration based on experience ntial duties and responsibilities of the IT Support Desk Analyst include but are not limited to:
with 3-5 years experience in Support Desk Management or Software Consultant, and who has experience in be proactive in terms of providing professional support to both the team and customers.
JOB DESCRIPTION Key Responsibilities: User Support Triaging and Technical Troubleshooting Incident Management Management Documentation Software and Application Support Continuous Improvement Requirements: Based in Cape years of experience in an IT service desk or technical support role. ITIL Foundation and ServiceNow operating goals. JOB DESCRIPTION Key Responsibilities: User Support Triaging and Technical Troubleshooting Incident Management Documentation Software and Application Support Continuous Improvement Requirements: Based in Cape
Helpdesk Consultant - Western Cape A dynamic, vibrant and growing cosmetics business is looking for a a Helpdesk Consultant to join their Member Relations team in Bellville, Cape Town. The main role of the the Helpdesk Consultant is to play a pivotal role in enhancing member experience by acting as mentors mentors and coaches to support and guide members through their business journey to get a clear understanding reach their business goals. Offer guidance and support to Members which fosters a positive and encouraging
qualification or experience First and/or Second Line Support Experience Experience in working with O365, Azure
advanced skills in MS Word Responsibilities: End-User Support Handle user requests via the Helpdesk system, telephone
hardware and other devices Ability to learn and support third party applications. Knowledge of computer Skills and Knowledge: Minimum of 5 years' help desk experience Knowledge of computer hardware. Ability Player Coach Process Champion Customer Champion Consultant Risk Mitigator Solutioner Knowledge Manager Relationship
To provide world class in-practice support to all our VeriClaim and Bureau practices within a Geographic Job Functions: • Provide in-practice VeriClaim support to all VeriClaim and VBS practices within a specified specified geographic area. • Provide support to new VeriClaim and VBS practices on their first day of using of functional requests, or user issues to the Support Centre via ticketing system, where needed. • Effective upgrade testing as required. • Assist the Sales Consultant with VeriClaim demonstrations as needed. • Maintaining
Customer Training Support Consultant (POS 24063)
Somerset West
R 20 000 equirements: