who can; but not limited to; develop support service management, develop new ITSM tool requirements and
under the guidance of the Plant Manager / Support Services Manager in Port Elizabeth identifying, recording when required. Assist Plant Manager and Support. Services Manager - as and when required. Issuing of Casual
under the guidance of the Plant Manager / Support Services Manager in Port Elizabeth identifying, recording
security awareness and training ● Desktop support services ● Management of in-country IT teams (currently 6
who can; but not limited to; develop support service management, develop new ITSM tool requirements and
Environment: Coordinate with Wipro DSE for IT support services. Manage external IT purchases and installations
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Based out of the relevant customer site in Johannesburg, this position reports to the Customer IT Manager with a dotted line to the Managed Services Technical Lead. This role provides on-site support as required by customers as well as management of all installed site infrastructure and liaison with
awareness and training
â Desktop support services
â Management of in-country IT teams (currently
serve customers' needs.