Manufacturer that seeks the expertise of a Junior Technical Support Specialist Minimum Requirements: Minimum of of 5 years' experience in a Technical Administration capacity within the Mining Industry Must have experience MS Office Liaise with stakeholders to address Technical Queries Create | Maintain | Audit Bill of Materials Parts Manuals & Item Cards Update and Maintain the ERP system with technical details | Manage Job Changes
enjoy it): As Technical Sales Support, you'll be an integral part of a dynamic team, supporting daily sales preparing, and following up on offers, and providing technical advice to clients. You'll have the opportunity looking for highly motivated individuals with technical experience, a background in sales, preferably professional development. Plus, benefit from a supportive work culture that values open communication and
Job Objectives
Solid grasp of all technical requirements in the Lutron product line
Development
/>Efficient management of RMA processes
Technical and design assistance to dealers on Lutron lighting
Requirements:
- Min 3 years in a technical support role (Smart home industry preferred)
-
exemplary customer service to an existing base of dealers, as well as product/technical training for new
Objectives:
* Solid grasp of all technical requirement in the Lutron product line
*
Efficient management of RMA processes
* Technical and design assistance to dealers on Lutron projects
* Min of 3 years in a technical support role
* Strong IP networking skills
changes to delivery schedule timeously • Providing support in Hyundai PDC's costing methodology for local local, importers • New Vehicle launches technical parts initial orders and cost matrix in line with business data management and accuracy. • Dealer queries support around operational functions providing alternative customers must be of a high standard at all times. Supporting the importers procurement team in a generalist capacity specifically around, costing analysis, Technical Support, master data maintenance and vehicle parts
/>• Minimum 3-5 Years’ industry experience in technical administration.
• Experience with ERP (SAP
RESPONSIBILITIES
• Liaise with stake holders on technical queries.
• Create and maintain Bill of Materials
• Update and maintain the ERP system with technical detail.
• Assist quality, production, internal
internal and external sales with queries around technical content, drawings, parts or BOMs.
• Manage
• Vendor changes and updates.
• Item card and routing updates.
• Issuing of drawings
>Provide high quality application and systems support
Technical Support:
Reference: JHB002008-DDT -1 Are you a seasoned Technical Support Manager with a passion for leading high-performing clients' technical support department, drive exceptional customer service, and enhance their support processes years) in a technical support leadership role within the ISP industry. Strong technical background with networking protocols, internet technologies, and ISP services. Excellent leadership, communication, and interpersonal Team Leadership: Lead and manage a team of technical support agents, providing guidance, coaching, and
years) in a technical support leadership role within the ISP industry.
Managed Services Provider based in the UK and Cape Town.
Our SA team is looking for a 3rd
3rd line Support Engineer with at least 3-4 years experience, to support our clients remotely as well
very technical, and you will have the many opportunities to get involved in not just technical support
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