International FMCG Retailer is seeking to employ a 3rd key Holder for the busy Pavilion Branch
Main Requirements:
We're a South African recruitment agency with global connections, and we have an incredible opportunity for YOU Our client in Ireland is on the hunt for talented nurses, and they're welcoming applications from South Africa This could be your chance to: Launch your nursing career in a vibrant new cou
stake holders Interpret data, draw insights and make data driven decisions Influesing stake holder and
Liaise with stake holders on technical queries; Create and maintain Bill of Materials; Update and maintain necessary; Vendor changes; Issuing of drawings to stake holders. Grade 12; 3-5 Years' industry experience in technical
AND : RESPONSIBILITIES
• Liaise with stake holders on technical queries.
• Create and maintain
routing updates.
• Issuing of drawings to stake holders
RESPONSIBILITIES:
Liaise with stake holders on technical queries.
Create and maintain routing updates.
Issuing of drawings to stake holders.
SOFT SKILLS :
Neat willing to work in a team and with various stake holders.
Must be able to work well under pressure
Reviewing tickets and requirements on Autotask Service Desk Ensuring Autotask is updated on ticket progress Ensuring tickets are completed timeously Ensuring a summary of work done is always given on the ticket Ensuring Ensuring after each ticket is complete and that the feedback form has been sent to the client Ensuring all types, categories, severity, and urgency of the ticket. Building sustainable relationships and trust with support Using the best electronic means available (ticket system, monitoring, remote, email, telephone or
team members Ticket allocation and monitoring for prescribed customers Ensuring that tickets aren't stagnating stagnating for prescribed customers Ensuring that all tickets from prescribed customer systems are created and within Monday.com Ensure that prescribed customer tickets are actioned within SLA Completing daily reporting ensuring that Monday.com is up to date Ensure that tickets are assigned to on-shift engineers Ensuring workload
team members Ticket allocation and monitoring for prescribed customers Ensuring that tickets aren't stagnating stagnating for prescribed customers Ensuring that all tickets from prescribed customer systems are created and within Monday.com Ensure that prescribed customer tickets are actioned within SLA Completing daily reporting ensuring that Monday.com is up to date Ensure that tickets are assigned to on-shift engineers Ensuring workload
at all levels, including reservations, fares, ticketing, re-issues, refunds for all routing complexities understanding of country emulation and local partner ticketing abilities. Fulfil a generalist role within the charged at time of ticketing including invoicing and referral bookings. No tickets to be on the un-invoiced un-invoiced ticket list. Ability to benchmark accurately, as per client requirements. Ability to document