JOB DESCRIPTION Role/Responsibilities To manage the timely delivery of pre-process, Customer Journey & Refresher trainings for all processes. To ensure trainers achieve > 85% of the defined KRA's Assist in addressing Developmental needs of employees and trainers Conduct training / follow up
JOB DESCRIPTION Role/Responsibilities To manage the timely delivery of pre-process, Customer Journey & Refresher trainings for all processes. To ensure trainers achieve > 85% of the defined KRA's Assist in addressing Developmental needs of employees and trainers Conduct training / follow up
The following:
Qualifications:
Experience:
The main objective is to provide training to interns as well as other internal staff. The secondary objective is to develop career paths for the current intern programme as well as developing existing career paths of identified employees. Responsibilities including but not limited to: Present a fram
The main objective is to provide training to interns as well as other internal staff. The secondary objective is to develop career paths for the current intern programme as well as developing existing career paths of identified employees. Responsibilities including but not limited to: Present a fram
The following:
Qualifications:
Experience:
of the Trainee Programme
Facilitating on workshops
Supporting and developing Trainers in the