degree
design.
All proposals to be captured on the CRM management system in the prescribed expectations
clients as per the required frequency indicated on the CRM.
Ensure portfolio reviews are prepared within
and design.
All reviews to be captured on the CRM management system in the prescribed expectations
with clients and feedback to be captured on the CRM.
Highlight the income sustainability and notify
relevant parties.
All cases to be captured on the CRM management system in the prescribed expectations
client data recording on the company's internal CRM software applications (XPlan, etc.), ensuring completeness Management of joint entities on the Company's internal CRM (XPlan) to ensure “single view of family” is enabled for complete data integration from the Company's CRM to various “company methodology” tools. Ensure completeness of client data in the various advice tools and CRM's. Financial Planning preparation and Client Reviews
compliance is sent to the client
o Update CRM accordingly
4. Maintenance of clients
o
regular feedback / updates to clients
o Keep CRM and Product Provider updated at all times with clients
Generate, monitor and process tickets generated in the CRM Answer calls and emails from customers with queries
and Investors including bank account creation and CRM setup. Responsible for the creation and maintenance
and Investors including bank account creation and CRM setup. Responsible for the creation and maintenance
Computer literate in legal / accounting software e.g CRM; Sage; Pastel & Xero SAP working experience Strong
Computer literate in legal / accounting software e.g CRM; Sage; Pastel & Xero SAP working experience Strong
ter literate in legal / accounting software e.g CRM; Sage; Pastel & Xero