crucial for maintaining our high standards of technical support and customer service. Respond to incoming clients regarding technical issues and authorization requests Provide expert advice and support on mechanical mechanical and technical matters related to fleet vehicles Review and authorize repair and maintenance work based based on technical assessments Maintain accurate records of all communications and authorizations in to ensure timely and effective resolution of technical issues Ensure compliance with company policies
enjoy it): As Technical Sales Support, you'll be an integral part of a dynamic team, supporting daily sales preparing, and following up on offers, and providing technical advice to clients. You'll have the opportunity looking for highly motivated individuals with technical experience, a background in sales, preferably Hands-on experience in the solar industry is a requirement, strong business acumen, excellent communication to detail are essential. Fluency in English is required, and knowledge of Afrikaans is advantageous. What
Objectives
Solid grasp of all technical requirements in the Lutron product line
Development
/>Efficient management of RMA processes
Technical and design assistance to dealers on Lutron lighting
projects
Minimum Requirements:
- Min 3 years in a technical support role (Smart home industry
/>• Minimum 3-5 Years’ industry experience in technical administration.
• Experience with ERP (SAP
RESPONSIBILITIES
• Liaise with stake holders on technical queries.
• Create and maintain Bill of Materials
• Update and maintain the ERP system with technical detail.
• Assist quality, production, internal
internal and external sales with queries around technical content, drawings, parts or BOMs.
• Manage
an existing base of dealers as well as product/technical training for new Lutron dealers. Co-ordination completion Job Objectives Solid grasp of all technical requirements in the Lutron product line Development documentation Efficient management of RMA processes Technical and design assistance to dealers on Lutron lighting shading projects Minimum Requirements: - Min 3 years in a technical support role (Smart home industry
Cen000341-E-1 Technical Service Advisor - Heavy Vehicle Industry - Kempton Park Job Description Technical support support to branches, Dealers and clients. May be required to travel from time to time within the borders Attending technical meetings. Conduct technical analysis of failures and to provide necessary technical reports National Technical manager and National Aftersales Manager regarding all relevant technical issues. Visit customers where required / necessary. Developing and implementing action plans to technical issues. You may
Technical Support Engineer- Refrigeration and HVAC
Denver, Johannesburg
Johannesburg South
Minimum requirements
crucial for maintaining our high standards of technical support and customer service. Respond to incoming clients regarding technical issues and authorization requests Provide expert advice and support on mechanical mechanical and technical matters related to fleet vehicles Review and authorize repair and maintenance work based based on technical assessments Maintain accurate records of all communications and authorizations in to ensure timely and effective resolution of technical issues Ensure compliance with company policies
Support Engineer to be a key part of their team. In this role, you'll support the Sales in defining the scope of work, and oversee the technical management of contracts. Your expertise will contribute international standards.
Experience Skills Required: