LTE routers for betting •Call outs to the branches and be part of an on-call roster •Computer repairs attention to detail •Excellent organisational and time management skills •Honest and reliable •Discretion
require • Logging of faults where required • First time resolution and ownership of any query received Recommended Recommended Requirements and Experience: • Previous call-centre experience in a customer services capacity, preferably
you As a company, collaboration is a key central part of the business. In this hybrid role, you will collaborate Digital/Design space. Skills and Attributes: User-centred design experience Highly proficient in design and teams including product development and the contact centre. A flexible approach as you'll be required to work
individual to join their team as a Full-Time 2nd Line IT Support Person. As part of our dynamic team, you'll play party vendors for seamless integration Adherence to call logging processes and meeting SLAs Password resets Logging customer queries and updating tickets with SLA time Remote IT Maintenance and Scheduled Server maintenance
to join their team as a Full-Time 2nd Line IT Support Person.
As part of our dynamic team, you vendors for seamless integration
field work might be required to assist with support calls.
IT reputations. The successful candidate will be part of a team in a highly pressured environment. We report directly to the Training Manager. Interns form part of a 12-month internship programme where they are Operator, Sys Admin, member of the Drawing Team, part of the Centre of Excellence or a Solutions Specialist.
duties:
line with agreed SLAs. You are the last port of call for the support team so your attitude towards tackling advance their skills. Managing the timely resolution of open calls and call actions across all customers. 60-minute lunch Working hours as such, due to the time difference in the US Salary: R45 000 - R65 000 DOE
defined standards. Objectives Logging and Managing Calls on Helpdesk Management System Microsoft Server OS 2016, maintaining and support Microsoft System Centre Configuration Manager (SCCM), Patch management