service, we want to hear from you. Apply now to be a part of their innovative and collaborative work environment Ensure all outstanding open tickets are closed in time • Managing all teams breaching tickets and escalate update calls logged during the call life-cycle • Work closely with resolver groups to ensure timely updates updates are sent to requestor • Logging of calls with outside suppliers / Business partners • Takes responsibility computer applications • 1-3 years of experience in a call desk environment/ user support • Previous experience
the company’s products inside out. They are often called upon to provide support to clients to be able to work under pressure
accuracy and quality.
company's products inside out. They are often called upon to provide support to clients to be able to work under pressure
experience with Network & Web security, API calls, REST & SOAP, Git, GitHub, Advanced Windows Experience – Network security & Web security API calls, REST & SOAP Version controlling - Git Issue
positions visit our website www.hi-tech.co.za or Call us on 021-001-0000 and quote this advert. Please
possess excellent communication skills, and excel in time management, we want to hear from you Qualifications projects team to escalate complex issues and ensure timely resolution. Respond to customer inquiries via email
Recruitment to process my personal information as part of the recruitment process. Talented Recruitment
Ensure that all their projects are delivered on-time, within the scope and budget. Manage project deliverables successful project delivery as a team/individually (on time, within budget) of moderate to large/complex projects in working with more/assist with 8 projects at a time. Experience working with Project Management tools ATTRIBUTES: Ability to efficiently organise tasks, manage time, and maintain attention to detail. A strong focus diverse teams and manage relationships. Efficient time management skills to handle multiple tasks and meet
projects team to escalate complex issues and ensure timely resolution.