the telecoms industry requires a Call Centre & Remote Support Manager in Nelspruit. The candidate will operations, contributing to a positive customer experience and the overall success of the support team. development Technology management Analyse customer feedback Escalation management Resource planning Reporting co-ordination Matric 7 - 15yrs experience in a similar role Experience in the Telecoms industry Able to
Agent with 5+ year’s quality management experience in a Call Centre environment to join their team Assurance
The contact centre service will support the channels below (and any support (both inbound and outbound).
DEPARTMENT PMO POSITION Product Manager / Head of Product LOCATION Umhlanga, Durban POSITION TYPE Permanent Communication Products We are looking for a Product Manager to provide enhancement and oversight of our existing sales, compliance, and customer service You have experience working with annuity-based products Your business You have excellent time management skills . You will need to be able to manage your time effectively to above, it would be an added advantage if you have experience working with App based services and have a system
Client Experience Manager reporting to the Security Services Executive. Purpose of Position: Manage the Responsibilities: Take accountability for overall service delivery and customer experience. Build strong customer delivery organizations, internal and external. Accountable to manage service delivery organizations and their when they arise. Take accountability for the financial wellbeing of the account. Develop and implement of high standard and foster positive customer experience. Define operational processes in line with developed
Client Experience Manager reporting to the Security Services Executive. Purpose of Position: Manage the Responsibilities: Take accountability for overall service delivery and customer experience. Build strong customer delivery organizations, internal and external. Accountable to manage service delivery organizations and their when they arise. Take accountability for the financial wellbeing of the account. Develop and implement of high standard and foster positive customer experience. Define operational processes in line with developed
Overview: As the Operations Manager for our Interior Design company, you will play a pivotal role in Strategy Development: Collaborate with senior management to develop and implement operational strategies reduce costs, and streamline workflows. 3. Project Management: Oversee project timelines, budgets, and resources and within budget constraints. 4. Vendor Management: Manage relationships with external vendors, contractors standards. 5. Inventory Management: Develop and maintain inventory management systems to optimize stock
the position of Network Operations Centre (NOC) Shift Manager to manage network operations 24/7/365, co-ordinate operations support requirements, including escalation management. View our other positions on Facebook , LinkedIn LinkedIn and Instagram . Taking accountability for 24/7 monitoring of the network infrastructure to identify identify and address potential issues promptly Managing and co-ordinating shift workers effectively to ensure ensure continuous coverage Taking accountability for scheduling and optimising resources during various
Development Solutions External Client Service Account Manager needed. This is a permanent position Requirements: because of deadlines Must have Project Managing working experience regarding IT software solutions. With strong working years’ in IT Software solutions. Experience gained in travelling personally oneself to the to deployments to external client environment. Manage IT Software deployments. Salary: R30 000 – R45 cost to company per month The post Client Account Manager appeared first on freerecruit.co.za .
possibility for renewal. As part of the Privileged Account Management Infrastructure Rollout Team, you will work into Privileged Access Management. Working with the Privileged Account Management Team in order to create field of Identity and Access Management and Privileged Account Management. Keep documentation up to date ITIL and ITSM such as Problem-Incident-Change Management processes. Deep knowledge of Confluence, Jira Advantageous: Identity and Access Management. Privileged Access Management (CyberArk, BeyondTrust, or Thycotic)
Project Account Manager serves as a bridge between the client and the internal project team, ensuring Prince II Certification Proven project management experience within mining operations and /or mining technology Proficiency in using online project management software - ZOHO Projects or similar Willingness Administrative and document management support for projects Customer account management and technical support