training
Triaging and Technical Troubleshooting Incident Management Documentation Software and Application Support Must have matric 3 years of experience in an IT service desk or technical support role. ITIL Foundation Experience with remote desktop tools and IT service management software. Mentorship ABOUT US EXL is the industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a twenty years of experience in delivering business services, garnering stellar client references, and maintaining
Senior Client Service Analyst to join our team. As a seasoned Senior Client Services Analyst support on systems and services to clients across various markets and services, including specialized
What you’ll do:
Integration Services (API) Manager that oversees and supports all development efforts within the organisation external application services into their current enterprise integration services platform. We are currently understanding of financial platforms and data services is critical to this role. The successful candidate risk and compliance management, financial management and human resource management activities. The candidate knowledge of current business architecture, data management and governance with a proven delivery track record
of cloud configuration/s
provider of permanent and temporary recruitment services to the South African, European and UK marketplace you will be doing: Develop and execute strategic account plans to drive exciting revenue growth. Build and relationships with key clients and partners. Enjoy senior stakeholder engagement with a focus on Western market trends, and client feedback with senior management. Present compelling sales pitches to engage be beneficial. Proven success in sales and account management in African telecommunications markets. In-depth
Integration Services (API) Manager that oversees and supports all development efforts within external application services into their current enterprise integration services platform. We are currently understanding of financial platforms and data services is critical to this role.
 risk and compliance management, financial management and human resource management activities. The candidate knowledge of current business architecture, data management and governance with a proven delivery track record
adventure of being a Client Experience Manager in security services. Your mission? To make sure customers delivering top-notch service and handling all the ins and outs of our Security Services Department. Your five years of hands-on experience managing operations and service delivery in complex customer environments Additionally, you have at least two years of program management experience, specifically in implementing multi-disciplined Whether you've directly managed projects or have had exposure to project management, your insight will be
seasoned professional with a passion for client services and leadership? An exciting opportunity awaits dynamic and experienced Business Unit Manager to oversee our client services division. In this role, you will a track record of delivering results in client services, we invite you to join our team and be part of Demonstrated ability to drive revenue and manage client service contracts Minimum Desired Experience: Minimum client service operations, including end-user devices (printing, laptops, desktops, managed service desk
for a Head Service Manager who can; but not limited to; develop support service management, develop new
ITSM tool requirements and ensuring Capacity Management Plans and Capacity Monitoring are in place, and
ion
At least 5 yearsexperience in a Service management environment
Experience working in Risk