Infrastructure Services for a Journey Beyond Work.
We are seeking a Customer Service Engineer be responsible for providing high-quality customer service and technical support to our clients. This issues, providing timely solutions, and ensuring customer satisfaction through effective communication and
What you’ll do:
vision for product language and content across customer journeys
management, and optimization of lending products and services. This is an excellent opportunity for a dynamic Assist in conducting market research to identify customer needs, competitor offerings, and industry trends acceptance criteria based on business objectives and customer feedback. Collaborate with cross-functional teams Analyse data related to lending products, such as customer behaviour, usage metrics, and performance indicators to inform decision-making. Provide support to customers using lending products, including answering inquiries
certification
Essential: IIBA certification FTI certification Banking experience SAFe certification and experience Agile the detail spectrum. Senior, Business Analyst, Banking, Jira, Confluence, Aris, SAFe, process mapping
Consulting , A leading consulting house is seeking the services of a APPLICATION SUPPORT ANALYST ( CIB) who will & Payment Applications for our specialist banking client. The focus of the role is to provide support support to various user communities across the bank. Responsibilities will include: 24/7 Support. Knowledge Payments. Knowledge of SWIFT message standards, SWIFT Service offerings and related systems. Knowledge of Anti-Money thinking leader within the corporate investment banking arena
Business Analyst with one of their Investment Banking client within their Compliance Technolofgy Team Permanent role within one of our leading investment banking companies
Description Senior Business Analyst: Banking: 1 Year Fixed Term Contract Must have IIBA Endorsed Qualification l Initiating Action l Continuous Improvement l Customer Orientation Please email me for a skills matrix
Customer Success Manager - Gauteng Job Description: As the Customer Success Manager, your role is pivotal pivotal in ensuring exceptional service for our clients by bridging the gap between them and our Technical tailor our services accordingly, and act as an advocate to ensure retention through excellent service delivery delivery. By ensuring a seamless integration of our services into our client's operations, you will assist ensure alignment between billed and supported services, promptly addressing discrepancies and facilitating
Customer Success Manager - Gauteng Job Description: As the Customer Success Manager, your role is pivotal pivotal in ensuring exceptional service for our clients by bridging the gap between them and our Technical tailor our services accordingly, and act as an advocate to ensure retention through excellent service delivery delivery. By ensuring a seamless integration of our services into our client's operations, you will assist ensure alignment between billed and supported services, promptly addressing discrepancies and facilitating