overall performance of the regional Time & Attendance technology systems for all operations. Evaluate Manage all licensing exposure within the Time and Attendance infrastructure. Provide experienced (Level 3) for IM service specialists concerning Time and Attendance for all Access control Infrastructure. Manage the Time & Attendance environment. Manage costs associated with Time & Attendance transparently global service delivery review with the Time & Attendance vendors, with input from the regions. Act as
the telecommunications industry Entrepreneurial fl air and good knowledge of operations management Sound
Support
6 Months in Midrand. This role requires you to attend to day-to-day customer queries and to manage and management experience FICA knowledge RESPONSIBILITIES: Attending to assigned queries in a timeous manner. Meeting
Requirements:
6 Months in Midrand. This role requires you to attend to day-to-day customer queries and to manage and
RESPONSIBILITIES:
external stakeholders. · Attending weekly level 10 and daily stand-up meetings. · Attending all knowledge sharing sharing sessions. · Attending Boiler/Troubleshooting sessions when required. · Completing of weekly Timesheet Timesheet · Attending Udemy training courses · Working closely with Intermediate/Snr developers to continually Monitor and ensure that all support calls are attended to and that all tickets are resolved within the the SLA. • P1 & P2 issues need to be attended to if and when required (including after hours) • Ensure
scheduled maintenance including server room checks, air con checks, drive checks and battery checks Tier3:
(Desirable)
gateways, WAN, WiFi systems and others equipment UPS, Air-Con, Genset, IoT Systems: Servers (Windows/Linux