enthusiastic and motivated Technical Support Intern to join our team. As a technical support intern, you will assist assist with providing support to our customers, troubleshooting technical issues, and learning about inquiries. • Assist with diagnosing and resolving technical issues. • Document and track customer interactions and Uploading (WordPress): • Source relevant technical content, such as product manuals, guides, FAQs and competitive in the job market. The post Technical Support appeared first on freerecruit.co.za .
Manufacturer that seeks the expertise of a Junior Technical Support Specialist Minimum Requirements: Minimum of of 5 years' experience in a Technical Administration capacity within the Mining Industry Must have experience MS Office Liaise with stakeholders to address Technical Queries Create | Maintain | Audit Bill of Materials Cards Update and Maintain the ERP system with technical details | Manage Job Changes | Oversee vendor
existing base of dealers, as well as product/technical training for new Lutron dealers.
Job
Objectives:
* Solid grasp of all technical requirement in the Lutron product line
*
Efficient management of RMA processes
* Technical and design assistance to dealers on Lutron projects
* Min of 3 years in a technical support role
* Strong IP networking skills
Position: Provide high quality application and systems support Understand the nature and business impact of requests Provide second line support for technical and functional solutions Technical Support: Oracle, SQL Server
>Provide high quality application and systems support
Technical Support:
Responsibilities:
Reference: JHB002008-DDT -1 Are you a seasoned Technical Support Manager with a passion for leading high-performing clients' technical support department, drive exceptional customer service, and enhance their support processes years) in a technical support leadership role within the ISP industry. Strong technical background with Team Leadership: Lead and manage a team of technical support agents, providing guidance, coaching, and performance, motivation and job satisfaction. Customer Support Excellence: Maintain a customer-centric approach
years) in a technical support leadership role within the ISP industry.
looking for a 3rd line Support Engineer with at least 3-4 years experience, to support our clients remotely very technical, and you will have the many opportunities to get involved in not just technical support />
To continually make sure that all Monitoring support is managed in a timely, efficient and effective that a continuous revenue stream for monitoring support is achieved. (Targets to be calculated) To understand Key TASKS : Provide both on and off-site technical support and consultancy to prospective and existing Manager to discuss and update on all sales and support issues and activities of the segment. Ensure that existing support engineers including IT to overcome all related issues. Utilise SFDC support tool to provide