Description The Call Centre Operator will be responsible for operating an ordering Call-centre for fuel products in the East London office. Key Accountabilities : Operate Call-centre to receive and optimise fuel orders; purchase and sales orders to Transporters and Debtors Department; Prepare, complete, email and save copies
PLANNING, ORGANISIN, MAINTAINING AND ASSISTING IN DEBTORS. The job description will be discussed during the Literate •Problem Solving •Client and Service centred. •Positive Culture and attitude towards company
experience in high volume cold calls per day
information. Must have a flair for figures Full debtors function Collecting of outstanding money Capturing
Processing and Collecting of all administrative duties, relating to receiving and filtering received post documentation, driver trip sheets, POD's etc. Liaising with assigned clients and drivers, retrieving relevant documentation, resolving & assisting queries where and when required. Retrieve d
OF DUTIES : Handle telephone queries. Record all calls received. Attend to all claims queries received
COMPETENCIES & SKILLS
Assistance in Facilities, Services and General Front Office Administration
Relief switchboard rosters
Updated telephone lists
Sundry
Receiving and sorting out incoming mail
Sending outgoing mail
Good administration and control with regards to keys of vehicles and where
Join is a leading financial institution dedicated to excellence in providing innovative financial solutions. With a commitment to integrity and professionalism, we specialize in delivering superior services to our clients across diverse sectors.
Main duties and responsibilities: