Responsible for creating end-to-end, relevant, customer centric interactions via a thorough understanding understanding on what matters most to the customers, as well as designing customer experiences (CX) end-to-end through driven by the ambition to create exceptional customer experiences and constantly evolve. // Fully understand input into segment campaign blueprint and global customer experience journeys / campaign planning and follows-up and manages relationships with selected local customers and thought leaders // Ensures integration of
for the customer operations department, responsible for building customer operation and customer loyalty
Development and management of a customer loyalty programme for the brand and create lifetime activation goals).
Planning and execution of customer events. Support with project and event executions online and offline customer activities
Set up a scoring system for customers to recommend potential potential customers to purchase cars.
Manage all day-to-day activities associated with the overall
Responsible for creating end-to-end, relevant, customer centric interactions via a thorough understanding understanding on what matters most to the customers, as well as designing customer experiences (CX) end-to-end through driven by the ambition to create exceptional customer experiences and constantly evolve. // Fully understand input into segment campaign blueprint and global customer experience journeys / campaign planning and follows-up and manages relationships with selected local customers and thought leaders // Ensures integration of
optimisation and regulatory . Must speak both English and Afrikaans. A lovely opportunity. Qualifications
optimisation and regulatory . Must speak both English and Afrikaans. A lovely opportunity. Qualifications
skills in Afrikaans & English Computer literate (MS Office) Strong customer service orientation
skills in Afrikaans & English Computer literate (MS Office) Strong customer service orientation
skills in English and Afrikaans; Computer literate (MS Office); Strong customer service orientation; Excellent
skills in English and Afrikaans; Computer literate (MS Office); Strong customer service orientation; Excellent
Fully bilingual – English & Afrikaans in writing, reading and speaking · Minimum one year's marketing/PR