Overview:
As a resort Front Office Support Lead overseeing receptionists, porters, and drivers, resort. Overall, as a resort front office support lead, your role is pivotal in creating a positive first during their stay at the resort. Your ability to lead a team, handle various responsibilities, and maintain Management: Work with the resort leadership team to develop and manage the front office budget, including Provide leadership and guidance to the front office team to ensure high levels of guest satisfaction and
Duties and Responsibilities include:
Responsibilities:
The resort Hospitality team will manage the implementation of the Hospitality Strategy and business results Hospitality Services & Analytics Manager will be accountable for providing specialised analytics, and project across business operations holding operational teams to account for required deliverables. This will be achieved collaboration with Central Office and Business Unit leadership teams; leveraging partnerships with relevant stakeholders of a competent 'pooled' operational team, to support business unit requirements (F&B and hospitality)
our dynamic team. Ensure that a complete unit tour is done daily and check with the teams if everything up / supervisor's flight check / loading to the unit / aircraft loading / Ensure that a complete invoicing Ensure that a weekly account report is done and sent to the Commercial Manager, Unit Manager, Production is updated quarterly and communicated to all the teams Ensure that you respond to customer complaints with Management Planning & Organization Leadership, Key Account Management Market Related Cost to Company
our dynamic team. Ensure that a complete unit tour is done daily and check with the teams if everything up / supervisor's flight check / loading to the unit / aircraft loading / Ensure that a complete invoicing Ensure that a weekly account report is done and sent to the Commercial Manager, Unit Manager, Production is updated quarterly and communicated to all the teams Ensure that you respond to customer complaints with Management Planning & Organization Leadership, Key Account Management Market Related Cost to Company
Responsible and accountable for the effective leadership of quality and innovative culinary production Provide input into the strategic objectives for the Unit's F&B deliverables Facilitate the project management of Culinary team's deliverables Direct Culinary product analyses and benchmark with leading Culinary trends trends Provide clear delegation of authority and accountability for deliverables within the kitchen Communicate Communicate with all relevant Stakeholders internally at a unit and Group level Manage and allocate people and operational
Responsible and accountable for the effective leadership of quality and innovative culinary production Provide input into the strategic objectives for the Unit's F&B deliverables Facilitate the project management of Culinary team's deliverables Direct Culinary product analyses and benchmark with leading Culinary trends trends Provide clear delegation of authority and accountability for deliverables within the kitchen Communicate Communicate with all relevant Stakeholders internally at a unit and Group level Manage and allocate people and operational
Lead kitchen team in Head Chef's absence
Provide guidance to junior kitchen staff members, including
training opportunities
Verify that food storage units all meet standards and are consistently well-managed
Coordinate with restaurant management team on supply ordering, budget, and kitchen efficiency
Our client with three fast food units in Carnaval City Casino Brakpan is looking for a General Manager someone who can work under pressure and who can lead a team. Must also have strong customer relations skills