governance, excellent customer experiences and service standards, as well as building strategic relationships great memories for our customers. The Hospitality Services & Analytics Manager will be accountable for for providing specialised analytics, and project services and support to enable the hospitality roadmap requirements (F&B and hospitality) within service level agreement timelines, budgets, and quality business operations and the pooled hospitality services team Facilitate the ongoing accounts management
tailored services and personalized consultations for both individual travellers (FIT) and group leisure
quotations for all requested services
Make reservations for all requested services
Acknowledge and
address any account queries
Arrange tour guide services as needed
Negotiate the best rates with preferred
/>Experience:
3 years of experience handling group travel within the tourism industry
Competencies:
Ability to understand complex group itineraries and costing
Familiarity with Tourplan
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