centre environment with a strong focus on the operational landscape, analytics, agent performance, customer will include daily operations, capacity planning and reporting.
Operations Manager - Truck Rental: Isando: RNEG Staff management Customer Service management Reports Reports Sales and Operations management Contract Contract audits Holding staff meetings Handling of financiel the department Matric 5 Years Management experience within Operations/Truck Rental RNEG
area is looking for a SaaS / MSP Technical Account Manager to join their growing team. Please note: this based in-office role. The SaaS / MSP Technical Account Manager works closely with customers to understand contract renewal. As a SaaS / MSP Technical Account Manager, it is your role to be the client's partner client's product adoption, growth, and retention. Manage the tickets, maintaining SLA's, communicating with negative feedback, advice/queries, engage at-risk accounts, provide clients with recommendations on how to
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that monthly deliverables and KPI's are met by managing your team to achieve sales targets in line with & legislative requirements. Ensuring the Operations and relevant supporting processes and procedures implemented, monitored and maintained. Effective management and co-ordination of individuals to ensure optimum productivity by adhering to all the relevant people management processes Drive recognition and motivation activity maintain staff motivation and retention Optimise the operations productivity by effectively planning and co-ordinating
Excellent opportunity for a highly experienced OPERATIONS TEAMS LEADER - Based in Secunda. Allocate appropriate coordinate after-hour requirements from clients and operators. Assist with keeping relevant certification files order. Approval of Service Providers as required. Manage timekeeping records weekly and living out allowance coordinate after-hour requirements from clients and operators. Assist with keeping relevant certification files order. Approval of Service Providers as required. Manage timekeeping records weekly and living out allowance
that monthly deliverables and KPI's are met by managing your team to achieve sales targets in line with & legislative requirements. Ensuring the Operations and relevant supporting processes and procedures implemented, monitored and maintained. Effective management and co-ordination of individuals to ensure optimum productivity by adhering to all the relevant people management processes Drive recognition and motivation activity maintain staff motivation and retention Optimise the operations productivity by effectively planning and co-ordinating
Minimum 3 years post-article experience in commerce
AFS (full IFRS)
Proficient in Excel
Qualification:
Qualified CA(SA) or eligible to register CA(SA)
Contact LEE-ANN SASMAN on
Excellent opportunity for a highly experienced OPERATIONS TEAMS LEADER - Based in Secunda. Allocate appropriate coordinate after-hour requirements from clients and operators. Assist with keeping relevant certification files order. Approval of Service Providers as required. Manage timekeeping records weekly and living out allowance coordinate after-hour requirements from clients and operators. Assist with keeping relevant certification files order. Approval of Service Providers as required. Manage timekeeping records weekly and living out allowance
Maintaining accuracy in reserves and payments while managing the lifecycle of claims is crucial. Adherence is paramount to ensure operational efficiency. You'll be responsible for managing both inbound and outbound standards in claims management. QUALIFICATIONS Minimum 3 years BPO operations management experience English etiquette Ability to multi task, prioritize and manage daily work activities JOB DESCRIPTION In this role Maintaining accuracy in reserves and payments while managing the lifecycle of claims is crucial. Adherence