Monitor the progress of service appointments and address any scheduling conflicts or delays proactively Problem-solving abilities and a proactive attitude towards addressing customer needs. Knowledge of Samsung products
pricing, and timelines Answer customer questions and address concerns Schedule service appointments and ensure customers after service to ensure satisfaction and address any additional needs Requirements: Diploma or equivalent
industry standards and customer expectations. Addressing any concerns or issues promptly and professionally service appointments to ensure satisfaction and address any additional needs or concerns. Administrative
industry standards and customer expectations. Addressing any concerns or issues promptly and professionally service appointments to ensure satisfaction and address any additional needs or concerns.
clients on a daily basis, proving updates and addressing concerns. Adminstrative duties for the teams
clients on a daily basis, proving updates and addressing concerns. Adminstrative duties for the teams
service metrics, analyse customer feedback and address any gaps or areas for improvement. Must have 5
clients, and guests across the group of companies. Address inquiries, provide information, and assist with generate reports as needed. Problem Resolution: Address and resolve any challenges or issues related to
Support: Provide exceptional customer service by addressing inquiries, resolving complaints, and assisting and performance evaluations to enhance skills, address areas for improvement, and contribute to overall