To provide world class in-practice support to all our VeriClaim and Bureau practices within a Geographic Job Functions: • Provide in-practice VeriClaim support to all VeriClaim and VBS practices within a specified specified geographic area. • Provide support to new VeriClaim and VBS practices on their first day of using determine needs that we would be able to assist with. • Assist with Financial Assessment discussions. • of functional requests, or user issues to the Support Centre via ticketing system, where needed. • Effective
TECHNICAL SUPPORT AGENT/PRODUCT AND SUPPORT EXPERT INTRODUCTION A medical software and technology company Pretoria East is seeking to employ a Product and Support Expert with at least 2 years of experience in a Product Experts provide high-quality first-line support and remote care to the company's USA customers customer satisfaction and ensure customers are assisted remotely via video calls, voice calls, emails Experts ensure that prospective customer callers are assisted with the information they require/desire and process
TECHNICAL SUPPORT AGENT/PRODUCT AND SUPPORT EXPERT INTRODUCTION A medical software and technology company Pretoria East is seeking to employ a Product and Support Expert with at least 2 years of experience in a Product Experts provide high-quality first-line support and remote care to the company's USA customers customer satisfaction and ensure customers are assisted remotely via video calls, voice calls, emails Experts ensure that prospective customer callers are assisted with the information they require/desire and process
seeking a passionate and experienced Customer Support Specialist who is eager to ensure an exceptional clientele. The Role In the role of a Customer Support Agent for BetBus, your primary duty involves delivering is advantageous Proven experience in a customer support role or a comparable customer-facing position Exceptional weekends, and holidays, according to the company's support schedule Strong teamwork and collaboration skills
the company fosters a culture of learning and support among its team members. Transparency, diversity sustainability. How you'll role As a customer support specialist at this scaling startup, you will play you'll need Experience in a financial and customer support role, preferably within property management or
Product Experts provide high-quality first-line support and remote care to hearX USA customers. They maintain customer satisfaction and ensure customers are assisted remotely via video calls, voice calls, emails Experts ensure that prospective customer callers are assisted with the information they require/desire and process to minimise returns. Customer Support Answer any inbound calls and assist as far as possible. Maintain Complete assigned CRM tasks for support calls to customers. Assist with outbound calling tasks as and
General:
JOB DESCRIPTION In this role, you'll be tasked with ensuring the achievement of assigned targets in alignment with Service Level Agreements (SLAs). Your responsibilities include upholding transaction quality within predefined parameters and controlling claim costs to minimize leakage. Maintaining ac
We're searching for a dynamic individual to join our team in a multifaceted role where no two days are the same. As our ideal candidate, you must be fluent in both Afrikaans and English, excel in customer interactions, maintain a polished appearance as you'll often be the fi
call center