over-utilisation or inappropriate claiming by service providers that leads to abuse of member and scheme client and stakeholder needs, satisfaction and service delivery Knowledge management: Assess all high identified stakeholders Provide medical advisory services to relevant parties Ensure that adequate knowledge provide appropriate medical direction and advisory services Knowledge and application of clinical principles scheme rules and contractual negotiations Skill: Analytical skills Business Writing Skills Communication
over-utilisation or inappropriate claiming by service providers that leads to abuse of member and scheme client and stakeholder needs, satisfaction and service delivery Knowledge management: Assess all high identified stakeholders Provide medical advisory services to relevant parties Ensure that adequate knowledge provide appropriate medical direction and advisory services Knowledge and application of clinical principles scheme rules and contractual negotiations Skill: Analytical skills Business Writing Skills Communication
over-utilisation or inappropriate claiming by service providers that leads to abuse of member and scheme client and stakeholder needs, satisfaction and service delivery Knowledge management: -Assess all high identified stakeholders -Provide medical advisory services to relevant parties -Ensure that adequate knowledge provide appropriate medical direction and advisory services -Knowledge and application of clinical principles scheme rules and contractual negotiations Skill: -Analytical skills -Business Writing Skills -Communication
over-utilisation or inappropriate claiming by service providers that leads to abuse of member and scheme client and stakeholder needs, satisfaction and service delivery Knowledge management: -Assess all high identified stakeholders -Provide medical advisory services to relevant parties -Ensure that adequate knowledge provide appropriate medical direction and advisory services -Knowledge and application of clinical principles scheme rules and contractual negotiations Skill: -Analytical skills -Business Writing Skills -Communication
resolve customer queries Accountabilities: Client service delivery and quality - Follow procedures and cooperate cooperate with peers and leader for best possible service delivery Compliance and Risk Management - Defined Periodically conduct surveys with clients and ensure that Service Level Agreements are met - Assist credit controller -Periodically conduct surveys with clients and ensure that Service Level Agreements are met -Assist credit controller managing a portfolio of corporate accounts - Ensuring service delivery is in alignment with client SLA and within
resolve customer queries Accountabilities: Client service delivery and quality - Follow procedures and cooperate cooperate with peers and leader for best possible service delivery Compliance and Risk Management - Defined Periodically conduct surveys with clients and ensure that Service Level Agreements are met - Assist credit controller -Periodically conduct surveys with clients and ensure that Service Level Agreements are met -Assist credit controller managing a portfolio of corporate accounts - Ensuring service delivery is in alignment with client SLA and within
sales growth of organisational health and wellness services to existing and new clients Accountabilities: business to corporate clients Broker Consultancy services to Sanlam Channel Brokers for sales / new business of Sanlam corporate clients Broker Consultancy services to non-Sanlam Channel Brokers for sales / new client and stakeholder needs, satisfaction and service delivery - Maintain a high level of impact on other a range of organisational health and wellness services products and their profit drivers Knowledge, application
client and stakeholder needs, satisfaction and service delivery Knowledge management - Ensure that adequate maximise member retention - Conduct product / services training needs analysis and appropriate training area of specialisation Stakeholder Management - Service brokers and maintain relationships through providing providing sales and client assistance service Generic Objectives Position Specific Outputs - Drive and manage campaigns - Educate Stakeholders about products and services in order to increase sales - Provide presentations
client and stakeholder needs, satisfaction and service delivery Knowledge management - Ensure that adequate maximise member retention - Conduct product / services training needs analysis and appropriate training area of specialisation Stakeholder Management - Service brokers and maintain relationships through providing providing sales and client assistance service Generic Objectives Position Specific Outputs - Drive and manage campaigns - Educate Stakeholders about products and services in order to increase sales - Provide presentations
Qualification (Post Basic) Accountabilities Client service delivery and quality: Follow procedures and cooperate cooperate with peers and leader for best possible service delivery Compliance and Risk Management: Defined