Our client, a prominent player in CRM and Contact Centre solutions within the Southern African region, is Changes). Ensure that issues are resolved in a timely manner to meet defined SLA targets. Own and drive builds/moves/additions and change requests from time to time when appointed resources for this role are not (application support). Good understanding of call centre environments and equipment. Good understanding
business. ENVIRONMENT: A top cloud CRM and Contact Centre solutions company in Southern Africa would like external applications and APIs, such as contact centres and Asterix. Ensure data integrity, security, and
ENVIRONMENT: A leading provider of cloud CRM and Contact Centre solutions in Southern Africa is seeking to appoint internal resources to deliver projects on scope, on time and on budget. DUTIES: Analyse business processes
Firewall / Security Experience Knowledge of Contact Centre Technologies e.g. IP PBX, Genesys, Asterisk – Advantageous
multiple business areas within business projects or as part of finance continuous improvement projects. You provide business with effective, reliable, and timely financial information for management, strategic feedback on project risks including financial risks, time risks and requirements risks. Work with the Systems
clients in the UK, SA Europe, US, and Asia. (On-Call Rota) Be proactive. You should always look for opportunities (Ensure system integrity, and minimization of down time) Experience with Policies, Procedures, Training role. Must be a self-starter and have excellent time keeping management skills. Presentable and excellent
Business Connectivity and Solutions Support (Tickets/Calls). VoIP Support. Monitor Core Network. Provide Level
They have listed example technologies used for each part of the stack. The more apps you've built using the necessary; be heads-down and results focused. Work as part of a team and collaborate with your peers on a codebase
support to a customer base across South Africa and parts of the United Kingdom seeks a highly meticulous
instructions and adhere to standards and to work as part of a team. Committed to excellent customer service