Rapid Hub he/she owns including all Technical Assistance Centre (TAC) escalations. The role also contains training and guidance. Responsibilities Lead & support dealer technicians to diagnose and resolve high be addressed through the TAC. Provide technical support to TAC engineer / Zone Manager / CRC agent on litigation SSM, SST usage and diagnostic concerns. Provide support and advice to Dealers with respect to, but not Special Service Tools and equipment requirements. Support central SEO / PCE / PD / PVT teams on technical
Rapid Hub he/she owns including all Technical Assistance Centre (TAC) escalations. The role also contains training and guidance. Responsibilities Lead & support dealer technicians to diagnose and resolve high be addressed through the TAC. Provide technical support to TAC engineer / Zone Manager / CRC agent on litigation SSM, SST usage and diagnostic concerns. Provide support and advice to Dealers with respect to, but not Special Service Tools and equipment requirements. Support central SEO / PCE / PD / PVT teams on technical
procedure. Conduct TPPS studies with TPPS technician. Assist torque technician with containment on campaign escalate all joints that are out specification. Support Launch / VOME team for joint Verifications. Ensure
abnormalities (ANDON), and confirm closure of concerns. Assist production operators as required to maintain production Adhere to Time & Data Management to promote and support continuous improvement activities in the team.