Certificate / Training in Fraud Risk Management 2 - 3 years' experience in Fraud Risk and/or, Call Centre suspected fraud cases with forensic methodology. Identify trends and alerts to create fraud monitoring processes to proactively manage fraud mitigate exposure. Ensure that Fraud cases (calls and emails) are notes on the fraud monitoring and case management systems. Analyse alerts flagged on the fraud monitoring activity with customers to detect / prevent fraud (all fraud types) Ensure that procedures are always followed
Certificate / Training in Fraud Risk Management 2 - 3 years' experience in Fraud Risk and/or, Call Centre suspected fraud cases with forensic methodology. Identify trends and alerts to create fraud monitoring processes to proactively manage fraud mitigate exposure. Ensure that Fraud cases (calls and emails) are notes on the fraud monitoring and case management systems. Analyse alerts flagged on the fraud monitoring activity with customers to detect / prevent fraud (all fraud types) Ensure that procedures are always followed