Key Responsibilities
They’ll provide answers to questions and offer customer support. The goal, overall, is to build both the engagement
service, ensuring customer satisfaction, and offering timely and accurate support. The agent will need to handle customer inquiries and complaints Customer Support experience Computer Literacy and proficiency
primary point of contact for customer queries or complaints, extending support beyond technical issues to Proven experience in an ISP Engineer or similar customer support role. Working knowledge of VoIP technology
all calls and job cards · Managing own customer service support desk The post Customer Service Representatives
Science At least 2 years of experience in a customer support role Knowledge or experience in dealing with
take a lead role for a product/component in customer support. Must have multiple years and industries of
platforms. Experience in community engagement, customer support, or public relations is a plus. Ability to
supporting our valued external customer base. Remote IT Telephone Support for customers Remote assistance
external customer base.
Experience: