the position of Network Operations Centre (NOC) Shift Manager to manage network operations 24/7/365, co-ordinate operations support requirements, including escalation management. View our other positions on Facebook , LinkedIn identify and address potential issues promptly Managing and co-ordinating shift workers effectively to issues within the defined service level agreements Managing escalations efficiently, ensuring proper documentation to 5 years' experience in co-ordinating shifts, managing resources effectively, and optimizing workforce
telemarketing (outbound) experience within a Contact Centre environment is a pre requisite ➢ Experience with Windows 10 ➢ 32 gig hard drive The post Sales call centre representative appeared first on freerecruit.co
Reference: HC003109-Carol-2 Call Centre Agent (Insurance Industry) Retail Investments Service and Operations Purpose As a Call Centre Agent - Service Specialist within our RISO Service Centre, you will be one of resolving complex product related queries. As a Call Centre Agent - Service Specialist, you will be expected primary role in one of these channels, but all Call Centre Agents -Service Specialists are appointed to perform every step of the way, without fail or exception. - Assist, support, promote and train our Advisers, their
We have a unique opening for a Call Centre Agent to join our team on a 3 month contract. Attend to broker/client Liaise with broker consultants Provide support and assistance to other internal teams Keep brokers up to date Call Centre / Customer service training Skills and Experience At least 1 - 2 years' Call Centre experience oral and written communication skills Ability to manage large amounts of inbound calls in a timely manner courteous, polite, professional and willing to assist Takes ownership and responsibility Ability to work
We're seeking a Call Centre Agent - Contract position for a client to be based in Claremont , Cape Town incoming calls and respond to customer's emails. Management and resolve customer complaints. Identify and information to customers Matric Must have Call centre experience – at least 6 months Must be able to
Agent with 5+ year’s quality management experience in a Call Centre environment to join their team 8 years (preferably over 10 years) in quality management, including: Quality Assurance, Service Desk. or similar ATS systems.
The contact centre service will support the channels below (and any support (both inbound and outbound).
Reference: HC003109-Carol-2 Call Centre Agent (Insurance Industry) Retail Investments Service and Operations Purpose As a Call Centre Agent - Service Specialist within our RISO Service Centre, you will be one of resolving complex product related queries. As a Call Centre Agent - Service Specialist, you will be expected primary role in one of these channels, but all Call Centre Agents -Service Specialists are appointed to perform every step of the way, without fail or exception. - Assist, support, promote and train our Advisers, their
to departments and give feedback to members. Assisting companies with electronic submission of contributions
looking for an experienced Senior Project Manager/ Programme Manager who has gained in-depth Supply Chain project/programme management experience, to be considered for this role. This SCM Specialist/Programme Manager will integral experiencing in managing supply chain projects and programmes, in order to manage and deliver the multi-year with the ability to manage senior stakeholders and ability to delegate and manage the various project national retailer Along with the designated Project Managers, ensure that each project in the program is successfully
Duration: 2 Month Contract (Possibility of renewal)
Salary: R45 per hour
Hours: 7:00 am to 5:00 pm, Monday to Friday
Payment: Fortnightly
Company Overview: Join our dynamic team at a Pharm