Customer Service - Team Coach
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The position of the Team Coach is to lead an inbound conjunction with customer goals and objectives. The Team Coach is also expected to work within all teams of the g and managing a team of +- 18 agents
Any additional responsibilities assigned in the Agile Working Model (AWM) Charter Thorough understanding propose solutions related to compliance conflicts. Agile working experience. Expertise in SAP On-Premise SKILLS REQUIREMENTS: Experienced understanding of Agile Working Model Experienced knowledge of Confluence of utmost importance. Ability and willingness to coach and transfer knowledge to fellow colleagues and
ny additional responsibilities assigned in the Agile Working Model (AWM) Charter
collaboration High work-life balance with Flexible hours Agile working environment POSITION: Contract until December Facilitate daily stand-ups Ability and willingness to coach and give training to fellow colleagues and users Any additional responsibilities assigned in the Agile Working Model (AWM) Charter ADVANTAGEOUS SKILLS automated testing) Web and digital project experience Agile working experience Webpack SonarQube
in testing (manual or automated testing)
· Agile working experience advantageous
WHAT
back-end).
Experience in testing (manual or automated testing) · Agile working experience advantageous WHAT WILL BE YOUR (front-end and back-end). Participate in all relevant Agile ceremonies. Meet with end users to understand Business Pro-active knowledge sharing, mentoring, and coaching of members from the same or other teams. Monthly
delivery requirements Ability and willingness to coach and give training to fellow colleagues and users maintainability and scalability Active participation in Agile ceremonies Deployments/ Releases
delivery requirements
Ability and willingness to coach and give training to fellow colleagues and users
maintainability and scalability
Active participation in Agile ceremonies
Deployments/ Releases
mindset
Feature Teams. Adhere to the Agile Working Methodology: Daily use of the Agile Tool Chain and content-wise improvements in AWM execution towards the responsible Agile Master. Support the development, implementation Support) related tasks. Ability to work as part of an agile team, inter dependant and independently to submit tasks in the project. Ability and willingness to coach and give training to fellow colleagues and users developed solutions. Cloud based project experience. Agile working experience. Analyse, translate and communicate