Requirements:
Purpose
Coordinate customer activities within the applicable portfolio in an efficient and cost effective manner focusing on customer satisfaction.
Key Performance Areas:
• Customer Service Coordination
o Direct liaison between the sales force, customers, and company
Administration Staff Duties Internal sales, customer service All administration duties Quotes, Orders Assist sales
Administration Staff Duties Internal sales, customer service All administration duties Quotes, Orders Assist sales
quantities etc.) High level of customer service Sales administration Weekly sales reporting to management
quantities etc.) High level of customer service Sales administration Weekly sales reporting to management
management
Merchandising Housekeeping Customer service Counter sales Basic administration Daily cash ups and handling
Merchandising Housekeeping Customer service Counter sales Basic administration Daily cash ups and handling
Strategic relationship management Customer service Risk management Administration and reporting Staff management