testtaskfromtest Job brief We are looking for a qualified Help desk manager to join our team. You will be responsible service and resolve all technical issues. As a Help desk manager, you should have a solid technical background client satisfaction. Responsibilities Manage the help desk team and evaluate the performance Ensure customer on a daily basis Recruit, train, and support help desk representatives and technicians Set specific customer Develop daily, weekly and monthly reports on help desk team's productivity Provide customer feedback
Corruseal Corrugated Western Cape is seeking to recruit an IT Helpdesk Technician who will provide support and maintenance of the, LAN, wireless network, servers, computers and all other IT related peripherals within the Business Unit and the resolution of all IT faults logged with the helpdesk. Ass
experience
experience
Administration, Desktop Support Engineer, IT Help Desk Technician or similar role
Analyst, Network and Firewall Administration, IT Help Desk Technician or similar role
and maintaining user documentation; providing help desk support and training users; Maintains user confidence
support with process owners Contribute to the Help Desk knowledge base, Review and recommend continuous
for computer systems, software, and hardware. Help Desk technician responsibilities also include supporting
with process owners