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Business Support Executive Remote - South Africa

Elton Lee International Ltd. t/a SmartPA

Candidates are required to follow the below link to upload their CV's to be considered for this role. https://smart-pa.jobs.personio.com/job/1550907apply Once your CV has been uploaded, you will receive a link to do an online assessment in order to qualify for the position. PLEASE NOTE THAT THIS IS A MANDATORY REQUIREMENT, ALL INCOMPLETE APPLICATIONS WILL RESULT IN YOUR APPLICATION BEING REJECTED. Incredible opportunity available to work full-time for SmartPA South Africa servicing local and international clients on a full-time basis as a Virtual Assistant role - Business Support Executive (BSE) at the Centre of Excellence (COE). Candidates must be able to match our clients specific shift required and local time zone full day working hours from 14h00pm to 22h00pm from Monday to Friday, which would be SA time from 15h00pm to 23h00pm from the 28th of March to 31 October and then SA time 16h00pm to 24h00pm from 31 October to 28th March annually when the time zone changes. Please note that you will also work according to the UK public holiday calendar, not the South African Public Holiday calendar. Successful candidates will be required to work remotely with a reliable home fibre internet connection but could be expected to work from an office, should the employer require it in the future. Successful candidates will therefore need to be able to arrange their own transport to and from work when this is necessary and is a condition of employment. Your role will involve various administrative tasks for our clients, with a focus on supporting digital marketing and Sales teams with activities such as but not limited to: You will be working within a shared team (pod) structure, providing support to a variety of stakeholders with varied operational tasks You will be responsible for executing the stakeholder requests, supporting their needs and any internal business operation requests You will be executing tasks with a wide range of scope and deadlines. You will be working in an assignment rotation setting meaning you won't be solely responsible for one given task and or stakeholder You will be working within a pod structure to support each other and your stakeholders. The pod structure allows for support and cover within the team where needed, creating team autonomy. You will be involved with process changes, updates and creations. Streamlining, automating and creating new best practices You will be a SmartPA ambassador, delivering our purpose and promoting SmartPA culture and values within the team and to the stakeholder and client You will demonstrate the ability to proactively manage client and stakeholder expectations Essential skills and Knowledge: Time management, attention to detail and organisational skills are crucial within this role. As you will be providing support for numerous departments and assignments. You will need to be a pro at juggling priorities to meet deadlines whilst paying close attention to detail Strong communication skills both on the phone and written English is essential. You will need to have strong relationship building skills You will enjoy a fast-paced environment and work well under pressure. Being an efficient multi-tasker and adaptable to change of tasks and or deadlines The ideal candidate will be adaptable and proactive. You will be executing a wide range of tasks with varying backgrounds and seniority levels. The ability to adapt your language and tone with clients is key Great social skills are a must – both internally and with clients You will have an enthusiastic ‘can do' attitude, no job is too large or too small SmartPA is always open to improvements, and our people know best. So we appreciate people who are willing to contribute suggestions for business improvements Experience with Google Suite Applications (Gmail, Docs, Sheets, Dashboards) is desirable Experience with MS Office (Particularly Outlook, Word and Excel) is essential Experience in project delivery coordination and completing tasks to tight deadlines is essential Some experience in admin is essential Experience in data handling and entry is essential Experience in diary management is essential Experience in document formatting is desired Experience using CRM systems / booking systems is strongly desired Experience in account management is desired Experience in office management is desired Compulsory information required as part of the application process for evaluation prior to considering candidates for interviews: An up-to-date CV with a minimum of 2 contactable references Confirmation of Previous experience Acknowledgement of job specifications & working hours Current employment status. Notice period if employed Confirmation that you have a home office workspace. Confirmation that you have a reliable home fibre internet connection Confirmation of availability for online interviews ASAP, and candidates must be able to access an online meeting with a computer with audio and camera and have access to the internet for the interviews Confirmation of anticipated salary expectations within the identified levels communicated in this document Apply Now
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