Retentions Commercial Underwriter JOB TITLE: Team Leader REPORTS TO: Unit Manager
Job Overview: Description
Responsible for incoming and outgoing sales calls including but not limited to emails and relevant communication internally and externally.
Collecting all relevant information required in the underwriting process.
To underwrite and apply necessary guidelines to ensure correct risk rating is applied to new and existing businesses and policies within authority limits.
Deal with all clients and brokers professionally in strict accordance with business culture, products and quality standards.
Manage time and workloads to ensure that deadlines are met. Demonstrate excellent knowledge of in-house policy wording, business products offered, underwriting rules, policies and procedures.
Tasks will include the generation of policy documents, processing of endorsements, and dealing with brokers and other departments.
MINIMUM REQUIREMENTS:
Matric certificate (not negotiable)
150 FAIS and RE5-compliant
Fluent in English and Afrikaans
Experience in an underwriting environment in commercial short-term insurance is beneficial.
KEY ATTRIBUTES:
MS Office
Analysis of information
Verbal and written communication
Target driven
Good telephone etiquette
Ability to perform tasks accurately under pressure.
Skills and Qualities:
Strong leadership and team management skills.
Excellent communication and interpersonal skills.
Proven ability to meet and exceed KPIs.
Team coaching and Development.
In-depth knowledge of short term Commercial Lines -Term Insurance - Subcategory 1.2 & 1.22
Problem-solving and decision-making capabilities.
Commitment to regulatory compliance and quality standards.