RESPONSIBILITIES: - Coordinate all operational matters and activities related to the aircraft ground handling operations, and to ensure all activities are carried out in accordance with the safety, security and quality standards;
- Review and update the department's manuals, encompassing Cargo procedures and operations, Ramp handling, and Aircraft ground handling;
- Investigate Ground and Cargo incidents or discrepancies, which may have a direct or indirect impact on OTP;
- Call centre and Cabin Services Support;
- Monitor Comail & COMAT Provide Comail & COMAT training to Flight Operations;
- Assist with the collection of catering equipment and ground equipment and with the loading for departing outstation aircraft;
- Follow up with the ordering of ground support equipment;
- Monitor service providers to ensure their adherence to procedure;
- Conduct external audits for Ground Handling and Cargo Operations;
- Support the Quality department in preparing for the annual AOC and IOSA audits;
- Perform daily monitoring of Flight Attendant (FA) load sheets;
- Maintain the aircraft configurations sheet; the updated Aircraft Handling Manual and maintain catering equipment status as and when needed;
- Procure new equipment and conduct vendor comparisons for quality and pricing;
- Ensure FlySafair Operations are in full compliance with the DG regulations;
- Maintain performance indicators for both ground and cargo handling;
- Respond and investigate IQSMS incidents/reports from Safety;
- Assist with conducting risk assessment/s when the company takes on new projects;
- Perform daily monitoring of cargo manifests and conduct ad-hoc checks on the Cargo Manifest;
- Monitor cargo weights to ensure that there is adequate personnel available;
- Investigate cargo pilferage or damaged cargo;
- Perform monthly reconciliation of freight and provide the data to the finance department;
- Collect data and create a graphical representation to illustrate the month-to-month freight carried.
- Determine whether to approve or reject excessive freight offers from the service provider;
- Liaise with the commercial department regarding upcoming new contracts;
- Review and inspect Dangerous Goods materials that potential clients intend to transport.
- Ensure that sufficient ground equipment is available for current or upcoming contracts.
REQUIREMENTS:
- Grade 12;
- DG certified, CAT 6 holder;
- 3 years experience in cargo operation;
- Previous aviation experience in an operational area;
- Aviation auditing experience (Essential);
- High level of administrative expertise;
- Good understanding of SMS, IOSA or ISAGO process;
- Excellent understanding of CAA regulatory requirements pertaining to Cargo security;
- Computer literate and proficient in Word and Excel;
- Good communication skills on all levels (Verbal and written);
- Valid passport;
- Valid Drivers license;
- Must be willing to work overtime.
PERSONAL ATTRIBUTES:- Professional;
- High integrity;
- Proactive;
- Reliable and dependable;
- Process- and results-driven;
- Self-motivated;
- The ability to work independently and initiate workable solutions to problems;
- Punctual and strong attention to detail;
- Ability to work under pressure;
- Immaculate Timekeeping;
- Excellent planning and organisational skills.
APPLICATION GUIDELINE:- No external email applications will be accepted.
- Should no feedback be provided within two (2) weeks from the closing date, please consider your application as unsuccessful.
- FlySafair reserves the right
* Not to proceed with this vacancy
* To appoint the selected candidates based on its operational requirements.
- Reference number JHB000901
Preference will be given to members of under-represented designated groups.
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