Credit Controller - Amanzimtoti
FreeRecruit
MINIMUM REQUIREMENTS: – Matric is a minimum requirement – SAP would be highly advantageous – Afrikaans is a minimum requirement – Well spoken with an ability to communicate verbally and in writing. – Bilingual (English is essential) – Attention to detail – Ability to work well under pressure and to take ownership of tasks – Able to work within a team – Honest and reliable – Excellent numerical and accuracy skills – Computer literate (use desktop and online applications) – Client service orientation, with a pleasant and efficient telephone manner – Excellent organizational skills DUTIES & REQUIREMENTS: ● Previous Credit Notes ● Tax Invoice – where discounts where omitted ● Accounts Receivable Transaction Report ● Ensure valid proof of payments are received prior to releasing the pro-forma for invoicing ● Provide customer support where necessary ● Ensure that no client complaints regarding the manner in which they were treated is received. ● Ensure that there is a satisfactory response for payment request ● Record activity details on SAP for all calls made including date and time of call, person spoken to as well as outcome of call ● Queries related to payments made and all outstanding queries must be answered within a reasonable timeframe (Within One Month) ● Phone calls must be returned promptly and all general queries must be dealt with within 24 hours ● Oral communication must be in a polite manner ● Written communication to client must be accurate (no spelling or obvious grammar mistakes) and in a format that is easily understandable ● When receiving queries for references on credit checks, do an evaluation of the customer and supply information ● The Credit Controller must file documents received and processed ● Ensure that where dealer accounts are not paid within the required payment time, the required legal documentation pack is completed and the appropriate action is taken. The post Credit Controller appeared first on freerecruit.co.za .
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