Customer Service Consultant - South Africa
FreeRecruit
Essential Requirements: – Excellent analytical skills – Previous experience in customer service – Ability to problem solve – Ability to work under pressure – Positive attitude – Computer literate (Internet, Word, Excel, Outlook, etc) – Must work well within a team – Clear ITC Duties will include: – Respond to client queries in a professional manner via email, telephone and live chat – Ensuring clients’ needs are met – where possible; – Encouraging continued business; – Generating re-newed business from lapsed clients; – Identifying when client should be rewarded; – Willing to build long term relationships with clients; – Managing client accounts using in-house systems (training provided) The post Customer Service Consultant appeared first on freerecruit.co.za .
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