Div Head of Retail Banking - - South Africa

Key Responsibilities:

Formulate and review short, medium, and long-term strategies for Retail Banking in line with the Bank's group plan
Set targets for Retail Banking bank-wide by products, regions, and branches
Develop and implement strategies for Retail Banking, including marketing and sales strategies, product development, and customer relationship management
Coordinate with Commercial Banking and Institutional Banking divisions to develop and maintain customer relationships
Supervise business plans and activities of Products Heads and their teams to achieve divisional targets
Foster efficient collaboration with other divisions for smooth workflow and effective collaboration
Develop a customer management framework based on customer insights and market analysis
Monitor and report on the performance of all retail product offerings bank-wide

Qualifications and Requirements:

Minimum of 14 years' experience in banking, with at least 3 years in a management role in Retail Banking
A good first degree in any discipline, with a relevant Master's degree considered an advantage
A recognized professional certification will be an added advantage
Excellent customer relationship development and management skills
Strong strategic orientation and advanced selling skills
Knowledge and understanding of the Namibian retail market and banking operations
Familiarity with domestic and international banking operations, products, and industry analysis

How to Apply:

If you meet the above requirements, please send your resume DIRECTLY Apply Now

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