Employee Benefits Administrator - Pietermaritzburg
Express Employment Professionals SA - PMB
The Employee Benefits Administrator is responsible for providing efficient and professional reception services, as well as supporting the administration and maintenance of employee benefit schemes. This role requires a mature individual with relevant experience. Receptionist Duties: Answer and manage the telephone switchboard, transferring calls and taking messages as needed. Greet and assist visitors in a friendly and helpful manner. Provide general typing and administrative support as required. Employee Benefits Administration: Assist with the administration of employee benefit schemes, including life insurance, investments, and retirement planning. Maintain client records and update the Wealthcraft system with any changes. Liaise with insurance providers and other relevant parties to collect policy information. Provide support and service to existing clients regarding their life and investment planning requirements. Perform other administrative duties related to client records and benefit schemes as needed. Minimum 2-3 years of experience in a receptionist or administrative role, preferably in a financial or professional services environment. Strong communication and interpersonal skills, with the ability to interact with clients and colleagues in a polite and professional manner. Proficient in using office software, including word processing, spreadsheets, and client management systems (e.g., Wealthcraft). Attention to detail and the ability to maintain accurate records and data. Understanding of employee benefit schemes, life insurance, and investment planning would be an advantage. Mature and professional demeanour, with the ability to work independently and as part of a team.
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