Forwarding, Freight Business Division Achievement oriented. • Successfully delivering on both target and high customer satisfaction measures Customers – New & Existing • Develop and maintain strong existing customer relations and loyalty through ensuring customer satisfaction. • Respond to customer enquiries/complaints . • Manages a defined portfolio of potential customers and wins them for a lasting business relationship • Seeks and prospects for BC targets to win new customers generally in the 60k-1000k Euro range Net Sales per annum • Plans and manages medium to large - sized Business Customers • Builds rapport and trust with customers by being informed about customer's business and the market • Recommends solutions based on customer needs by using industry knowledge • Is responsible for closing business by connecting a customer's needs to a solution by offering value to the clients supply chain • Uses networks within the various Sales channels within the company to collaborate on customers, marketing strategies and offers a full supply chain of services to service customer needs • Collects relevant customer information for the RFI/RFP/RFQ and prepares documents for customer implementation in order to ensure proper operational handover and implementation to meet customer expectations • Highlights to Sales Manager on observations of market dynamics for example competitors' behavioural patterns. • Maintain and support interdepartmental relationships. • Collaborate with colleagues across the organization to achieve shared goals. • Develops sales plan/strategy/activities to achieve target budgets. • Responsible for conducting high quality presentation of the entire range of standardized products to customers. • Develop target lists of new business and continuously review and update. • Establish and present customized offers to customers. • Negotiate with customers on contractual terms of service provision that is aligned to corporate sales policy and procedures. • Adhere to approved credit limits granted to customers and enforce previously agreed payment terms. • Prepare and realize planned sales calls. • Responsible for product targets. • Responsible for budgeted growth in new and additional business. • Secure/collect all necessary information to assess credit worthiness of potential customer. • Support receivables functions. • Ensure Customer commitments are clearly communicated to respective operations – clear business set up process. • Report activities, quotes, sales calls and other information through CRM • Perform roles and responsibilities in compliance with Company Policies, Procedures and Instructions. Outstanding communication and negotiation skills and the ability to focus on outcomes. • Proven ability to build and manage relationships. • Champion for development of successful sales engagement. • Ensure a sound understanding of, show knowledge of and be strongly conversant in our industry workings. • A good working knowledge of airfreight, ocean freight, road freight, customs clearing, imports, exports and international trade. • Relevant experience in sales, business development and logistics. • Advanced multilingual skills • Strong Microsoft Office skills. • Results oriented • Minimum 3-5 years within the transport, logistics or freight forwarding industry • Someone who has been stable in their roles, haven't jumped around every 2 years . R511,500.00 per annum to R682,000.00 per annum Apply Now

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