JOB DESCRIPTION We are looking for an ambitious and motivated professional to join our Finance Projects and Systems Centre of Excellence in Cape Town. To ensure stability and service delivery of the SAP finance production system. Working closely with business to ensure stability of the systems environment and analysing and resolving issues that may arise. First and second line support for the following areas: Invoice to Cash, Accounts Payable, Record to Report, Projects and Fixed Assets and Real Estate. Responsible for upskilling users and transferring knowledge. Key Responsibilities Support the finance systems business processes and integrations into SAP ERP Develop a deep understanding of TFG's financial systems and processes, Proactively investigate and resolve complex financial system discrepancies, delivering exceptional service to all stakeholders Support invoice automation solutions, with OCR technology Ensure optimal performance and stability of finance solutions Incident Management - Business Process, Integration & Reconciliation Problem solving and root cause analysis to identify suitable solutions to resolve the incidents Providing timely responses to queries Report any errors and issues to the key stakeholders related to finance applications System integration and data reconciliation queries support and investigations Troubleshoot integration issues, trace the root cause, and identify improvements Support the finance reconciliation solutions (Alteryx) Ensure that business and system requirements for small enhancements are adequately met and implemented through working closely with users at all levels Conduct System Maintenance, Security and UAT Develop effective and efficient test plans Conduct the user acceptance testing and identify errors within the system Assist with reviewing the risk and impact of testing defects Assist super users in testing Work with the business to ensure readiness for the upgrades System Support and Training Support of financial systems users on the current business processes Develop and maintain the user guides and manuals (Standard Operating Procedures) Assist with change management relating to new systems or processes or changes to systems or processes. Management and maintenance of user access Stakeholder Engagement & Communication Collaboration with internal stakeholders to provide solutions to problems Maintain effective relationships with stakeholders Provide feedback on progress Qualification and Experience Degree in Finance / Accounting / Business SAP experience is desirable 3 - 5 years functional experience in Finance Information Systems Skills In depth understanding of financial systems and integration of transactions Understanding systems maintenance Analytical skills Deadlines and results driven Ability to work under pressure Problem solving abilities Strong communication skills both verbal and in presentations Behaviours Business Insight - applies market and business insights in order to drive organisational objectives Communicates Effectively - conveys information and communicates ideas in a clear, concise and impactful manner Decision Quality - consistently makes timely, well-rounded and informed decisions Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets Financial Acumen - understands and applies financial concepts and principles to make informed financial decisions Manages Complexity - interprets and simplifies complex and contradictory information when resolving organisational problems Optimizes Work Processes - assesses and improves the efficiency, effectiveness, and quality of various work processes Tech Savvy - leverages new technology to enhance productivity, improve problem solving, and support business growth Preference will be given, but not limited to, candidates from designated groups in terms of the Employment Equity Act. ABOUT US Who we are is because of our people. They are our greatest asset. TFG is an internationally diversified retail portfolio of 34 speciality lifestyle and apparel brands that Inspire our Customers to live their Best Lives and are woven into the lives of millions. Our vision is to create the most remarkable omnichannel experiences for our customers. TFG is more than a workplace, it's a launchpad for your growth. Join us and explore endless growth opportunities across our diverse brands. We're a purpose-led business, and on this team, you'll share the pride of making an impact across a whole industry. We're the designers, the makers, the shakers and the teams behind the scenes. Are you with us? ABOUT THE TEAM The finance team at TFG provides the highest level of financial support and expertise across the entire business. This includes budget and expense control, inventory control, tax, compliance, cash flow, audits, trading and non-trading accounts, asset management and reporting. They work collaboratively to make sure that all aspects of our business are running optimally. JOB DESCRIPTION We are looking for an ambitious and motivated professional to join our Finance Projects and Systems Centre of Excellence in Cape Town. To ensure stability and service delivery of the SAP finance production system. Working closely with business to ensure stability of the systems environment and analysing and resolving issues that may arise. First and second line support for the following areas: Invoice to Cash, Accounts Payable, Record to Report, Projects and Fixed Assets and Real Estate. Responsible for upskilling users and transferring knowledge. Key Responsibilities Support the finance systems business processes and integrations into SAP ERP Develop a deep understanding of TFG's financial systems and processes, Proactively investigate and resolve complex financial system discrepancies, delivering exceptional service to all stakeholders Support invoice automation solutions, with OCR technology Ensure optimal performance and stability of finance solutions Incident Management - Business Process, Integration & Reconciliation Problem solving and root cause analysis to identify suitable solutions to resolve the incidents Providing timely responses to queries Report any errors and issues to the key stakeholders related to finance applications System integration and data reconciliation queries support and investigations Troubleshoot integration issues, trace the root cause, and identify improvements Support the finance reconciliation solutions (Alteryx) Ensure that business and system requirements for small enhancements are adequately met and implemented through working closely with users at all levels Conduct System Maintenance, Security and UAT Develop effective and efficient test plans Conduct the user acceptance testing and identify errors within the system Assist with reviewing the risk and impact of testing defects Assist super users in testing Work with the business to ensure readiness for the upgrades System Support and Training Support of financial systems users on the current business processes Develop and maintain the user guides and manuals (Standard Operating Procedures) Assist with change management relating to new systems or processes or changes to systems or processes. Management and maintenance of user access Stakeholder Engagement & Communication Collaboration with internal stakeholders to provide solutions to problems Maintain effective relationships with stakeholders Provide feedback on progress Qualification and Experience Degree in Finance / Accounting / Business SAP experience is desirable 3 - 5 years functional experience in Finance Information Systems Skills In depth understanding of financial systems and integration of transactions Understanding systems maintenance Analytical skills Deadlines and results driven Ability to work under pressure Problem solving abilities Strong communication skills both verbal and in presentations Behaviours Business Insight - applies market and business insights in order to drive organisational objectives Communicates Effectively - conveys information and communicates ideas in a clear, concise and impactful manner Decision Quality - consistently makes timely, well-rounded and informed decisions Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets Financial Acumen - understands and applies financial concepts and principles to make informed financial decisions Manages Complexity - interprets and simplifies complex and contradictory information when resolving organisational problems Optimizes Work Processes - assesses and improves the efficiency, effectiveness, and quality of various work processes Tech Savvy - leverages new technology to enhance productivity, improve problem solving, and support business growth Preference will be given, but not limited to, candidates from designated groups in terms of the Employment Equity Act. ABOUT US Who we are is because of our people. They are our greatest asset. TFG is an internationally diversified retail portfolio of 34 speciality lifestyle and apparel brands that Inspire our Customers to live their Best Lives and are woven into the lives of millions. Our vision is to create the most remarkable omnichannel experiences for our customers. TFG is more than a workplace, it's a launchpad for your growth. Join us and explore endless growth opportunities across our diverse brands. We're a purpose-led business, and on this team, you'll share the pride of making an impact across a whole industry. We're the designers, the makers, the shakers and the teams behind the scenes. Are you with us? ABOUT THE TEAM The finance team at TFG provides the highest level of financial support and expertise across the entire business. This includes budget and expense control, inventory control, tax, compliance, cash flow, audits, trading and non-trading accounts, asset management and reporting. They work collaboratively to make sure that all aspects of our business are running optimally. Apply Now

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Finance Systems Support Analyst - South Africa

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