Head Of Automotive Johannesburg (Centurion) - South Africa
MASA Outsourcing Ltd
Reference: JHB002260-A2-1 The Customer Care Manager for my International client, will ensure the effective implementation of the dealer standards, corporate Identity norms, manpower adequacy, quality, customer centricity and after sales process & systems. Diploma or degree At least 5-8 years work experience within an automotive company At least 5 years in the Farm automotive sector Clear understanding of dealership Farm functioning. Added advantage in Project management certification. Sound Knowledge of aftersales strategies, forecasting and relationship building. Excellent communication skills, both verbal and written, are a must Knowledge of Business Operations, Dealer Management and Customer Management R 900000 - R 1200000 - Annually
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