Hotel Manager - - Cape Town City Centre

Candidate Requirements:

Must have a Grade 12 and a relevant hospitality degree
Must be fluent in Afrikaans and English
At least five years of experience in the Hotel industry
Good experience in managing housekeeping teams and hotel room management
Knowledge of working in the 'Garden Route' area (advantageous)
Good understanding of management principles
Manage the Hotel's overall day-to-day hotel operations
Assist the Hotel's General Manager with the management of sales and marketing, housekeeping, reception (including all reception and concierge staff and operations, leisure, human resources, accounts, and other aspects, as needed
Adhere to agreed budgets and maintain appropriate quality standards and records
Manage quality control of all aspects, including hygiene and health and safety
Meet your targets and those of the hotel as a whole
Contribute to the training and development of the hotel team
Manage guests and surrounding areas' managers' expectations and handle and resolve all queries
Excellent leadership skills, and the ability to help with the motivation and development of a hotel service team.
Genuine desire to serve customers, with a strong personal sense of responsibility toward customer satisfaction
Good conflict management and problem-solving skills