ICT Technicians - - Uitenhage

ICT TECHNICIANS (X3) Perm

Based in Uitenhage – Eastern Cape

PERM POSITION - SALARY LEVEL 7 Basic R25 679.50pm + all benefits

Our client in the Education sector requires IT Technicians to provide Information and Communication Technology administration and technical support services at Head Office and Campuses

QUALIFICATIONS

National Diploma in Information Technology (IT) / Computer Science or equivalent.
At least 2-3 years’ experience in IT environment, Software and hardware support (Windows Microsoft)
Industry Training
A+, N+, IT Fundamentals ITF+, Server+, Security+, CCNA, Microsoft Certified Professional.
Industry certificates or diplomas in routers, switches, access points, telephone systems, security systems, access control systems, and camera systems.
ITIL Foundation.
Valid code B driver’s licence.

KEY COMPENTENCIES

Performing complex ICT equipment configuration, installation, repair, and replacement.
Performing complex ICT equipment and server maintenance, administration, and network configurations.
Troubleshooting complex ICT hardware, software, and network issues.
Collaboration with Level 1 technicians to resolve end-user ICT support requests.
Share technical knowledge and best practices with Level 1 technicians to foster knowledge- sharing.
Working closely with Level 3 technicians to escalate and resolve challenging ICT support requests.
Maintaining end-user information to ensure data integrity and data security.
Maintaining information management systems such as database to ensure integrity and security of data.

KNOWLEDGE