Jobs in Go!

ELS is an outsourced contact centre that specialises in the fields of customer experience, sales and administration in the B2C and B2B markets. The company is based in Johannesburg and for more than 12 years has assisted several leading blue chip companies to optimise service, support and sales. Collaboration is at the core of ELS's business approach; our administrators and experts combine their extensive skills and expertise with those of its client's talent to form one cohesive team. ELS is part of the Morvest Group which services clients globally. Our objective is to support and develop employees in their role in order to contribute the success of the organisation. As an Inbound and Live Chat Consultant, you will play a pivotal role in providing exceptional customer service and support to cat and dog owners, breeders, and enthusiasts. You will serve as the first point of contact for individuals seeking information, guidance, and assistance related to cat and dog registrations, breed standards, events, training, and general canine and feline care. This position requires a deep understanding of cat and dog breeds, operations, and a passion for promoting responsible pet ownership. Your primary duties will include: Provide Information and Assistance Assist with Registration and Membership Promote Services Address Breed-Specific Inquiries Query resolution Data Capturing Should be able to work flexible hours Skills required: Excellent communication skills Computer literacy Web based Chat Inbound Skills Minimum Requirements Matric Certificate- NQF Level 4 Proven customer care experience of minimum 3-5 years Previous experience working on UK campaigns Excellent communication and interpersonal skills High English proficiency Apply Now

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Jobs in Go!